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Location: Q. Where is the home located?

A. It is 1 mile south of I4 Junction 55 on the 27

Directions and Access Q. How do we find the home and how do we get in?

A. Directions will be included in the confirmation pack sent to you 2 weeks prior to your departure together with instructions on gaining entry.

Eating out: Q. Where can we eat out?

A. There is a proliferation of restaurants to suit every possible taste including a number on the 27 within minutes of the home. Favourites of ours include; Fish Bones ("Aged steak and Fresh fish") on the corner of Sandlake and International Drive, Junction 74 I4, PF Changs Chinese Brassiere and the Cheesecake Factory, both at the Mellania Mall, Junction 78 I4. For a good quality buffet go to Sweet Tomatoes at the junction of S Kirkman Road and International Drive.

Welcome pack: Q. What items will be in the house when we arrive?

A. To get you started, the home will be stocked with essential items such as soap, toilet rolls, trash can liners and dishwasher soap.

Smoking: Q. Can we smoke in the house?

A. We ask our guests not to smoke indoors but they are welcome to do so outside in the pool area.
Check in/out times

Q. What time can we check in and what time do we need to leave?


A. Check in time is 4.00pm and we ask you to vacate the home by 10.00am, this is to allow our staff to carry out a full clean before the next guests arrive

Security desposits?

A. Guests are required to provide a security deposit of $250.00 on check-in so that the owner may be reimbursed for any property damage caused during rentals. Any damage which occurs during your occupancy should be reported to the local management company. Damage discovered after your departure and not reported will be subject to a $100 surcharge in addition to the cost of the repair. A form will be in the confirmation pack sent to you two weeks prior to arrival, and will be collected from you by our management company on your arrival

Supermarkets Q. Where is the nearest supermarket?

A. There is a Publix on the left hand side about 5 minutes south on the 27 and a WalMart Superstore 5 minutes further south on the 27, once again on the left hand side of the road.

Weather: Q. What will the weather be like?

A. You can see the current weather on the Home page, click on the temperature for a forecast

Shopping: Q. What is the shopping like?

A. You can literally shop until you drop, there are many small shopping areas, a designer Mall on the I4 Junction 68, the Florida Mall with many big name department stores on Sandlake (4 miles from Junction 68 I4), the Millenia Mall with Bloomingdales and Macy's at I4 Junction 78 . For the real masochists the Prime Outlets at the northern end of International Drive has hundreds of well known, brand name stores.

Transport: Q. Do we really need a car, we don't like driving?

A. A car is essential, public transport is hard to find outside of the main tourist areas. If you do not want to drive contact us and we can arrange a car and driver for the duration of your stay.

Mobile Phones: Q. Will my UK mobile phone work?

A. Yes, cellular coverage is very good but the mobile must be a Tri Band model and of course your provider must set you up for international roaming.

Home Telephone: Q. Does the home have a telephone?

A. Yes, the number will be included in the pack sent to you 2 weeks before departure. Local calls are free but long distance and international calls will require a telephone card. These are available from stores and filling stations in the vicinity.

Internet access: Q. How can I access the Internet?

A. The villa is a WiFi zone for high speed internet, pre-order access with your booking or get it later from our Management Company.

Extend my Booking: Q. How can I extend my holiday booking?

A. Log into "My Account" on the website with your email and booking reference,  click the "Add more days to my booking?" button where you can specify a new departure date. Once confirmed, this will re-calculate your remaining holiday balance which you would need to settle upon returning to the summary page.

Please note: You can only extend your booking before arrival.

 

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